Contact

Sacred Strands & Stones is a UK-based independent online business specialising in crystals, minerals, and handmade dreadlock extensions.

We’re always happy to help with product questions, order enquiries, shipping updates, or general support.

Business hours: Monday–Friday 8am-8pm Saturday-sunday 10am-4pm

Customer Support

📧 Email: sacredstrands1@gmail.com

📍 Location: Preston, Lancashire, United Kingdom

⏱ Typical response time: Within 24–48 hours

As a small independent business, all enquiries are handled personally and we aim to respond as quickly as possible.

Order Support

If you are contacting us about an existing order, please include:

your order number

the name used at checkout

details of your enquiry

This helps us assist you faster.

Shipping Information

Orders are carefully packaged and dispatched within the processing times shown on each listing. Tracking information will be provided where applicable.

For additional information, please see our:

Shipping Policy

Returns & Refund Policy

Privacy Policy

Terms of Service

Thank you for supporting Sacred Strands & Stones ✨